Cabins & Suites

Deluxe Cabin

Deluxe Cabin

14.2m2 2 guests Double/Twin

Deluxe Cabin

14.2m2 2 guests Double/Twin
  • Free cancellation
  • All board - meals included
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Triple Cabin

Triple Cabin

18.0m2 3 guests Triple

Triple Cabin

18.0m2 3 guests Triple
  • Free cancellation
  • All board - meals included
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Booking Policy

  • Professional English speaking guide
  • All entrance fees
  • Bamboo boat trip
  • Spring rolls making demonstration on boat
  • Drinking water in cabin (2 bottles)
  • Meals as indicated
  • Transfer Hanoi- Halong- Hanoi by shuttle bus - book in next step).
  • Airfares
  • Visa Arrangements
  • Beverages, Tips, and Personal Expenses
  • All other services not clearly mentioned above
  • Children under 4 years old will be free of charge (maximum of one)
  • Children between 4 and 9 years old:
  • Sharing bed with adult will be charged 50% adult price
  • Sharing cabin with adult will be charged 70% adult price
  • Children over 9 years old pay adult price
  • Two children under 9 years old sharing a cabin will be charged 75% full cabin rate
  • More than 15 days prior to check-in: FREE of charge
  • From 15 to 3 days prior to check-in: 50% of total rates
  • Less than 72 hours prior to check-in: 100% of total rates
  • No-Show: 100% of total rates

If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

  • Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
  • During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
  • The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
  • The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!

Cruise Itinerary

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • In case of unpredictable bad conditions of weather in Halong Bay, please kindly understand that the cancellation will be made ONLY by the Management Board of Halong Bay and normally the announcement will be informed in short notice.

Customer reviews

9.2
Phoenix Cruise was great!

Our family cruised on Phoenix Cruise for 2 nights. The accommodations were modest in size but well-kept. There was no shortage of food, and they did a great job preparing vegetarian meals for us. We also engaged in a variety of activities, including hiking, caving, and kayaking. Every crew member was really helpful and friendly. Overall, it was a very positive experience.

25 January, 2024

9.1
2D1N Phoenix Cruise Review

Our journey to Vietnam came to an ideal end with the cruise, which was the final activity on our program. The crew member made us feel extremely comfortable, and the timings were kept exactly on schedule.
The rooms were kept up beautifully and were quite clean.

24 November, 2023

9.3
Efficient and lovely service

A lovely couple of days spent cruising through Halong Bay. A busy but must see destination in Vietnam. My trip was stress free and very well organised. I was so impressed with the quality of the boat cruise, especially the delicious food.

14 October, 2023

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