How to make a cancellation? And will I be charged when I cancel my booking?

When you want to cancel a booking, please send a cancellation request by writing an email or sending a fax to us. We do not accept a cancellation by phone. Please read carefully the cancellation policy of each program in the Check Rates tab. We also note clearly about the time of cancellation and how much will be charged for the cancellation.

Notice: we ONLY accept cancellation in writing by email or fax, NOT by phone.